FAQs that don't look or feel like an afterthought
Stunning FAQs. Zero technical skill required. Build searchable, on-brand help documentation that reduces support load and makes your company look like it has its act together.
No credit card required · Start in under 2 minutes
Everything you need to help people find answers
Powerful features that make creating and managing FAQs simple
Build FAQs in Minutes
Create comprehensive FAQ pages with our intuitive rich text editor. No technical skills required—if you can write an email, you can build professional help documentation.
Match Your Brand Perfectly
Choose from professionally designed templates and customize colors, fonts, and logos to maintain brand consistency. Your FAQs will look like they were built by your design team.
Answers When They Need Them
Semantic search understands what customers mean, not just what they type. They find answers faster, and you handle fewer support tickets—it's that simple.
Help Where Customers Are
Drop FAQ widgets directly into your website or app. Provide instant answers without forcing customers to leave their current task or open a new tab.
One Source of Truth
Your entire team works from the same knowledge base with role-based permissions. Keep answers consistent, up-to-date, and aligned across every customer touchpoint.
Know What Customers Need
Track which questions get searched most and where customers drop off. Use real data to improve your documentation and identify product gaps before they become problems.
Get started in three steps
From signup to published FAQ in minutes
Create Your FAQ
Build your first FAQ page using our editor—no setup, no coding, just straightforward content creation.
Customize & Publish
Apply your branding, choose a template, and publish with a click—or embed directly into your existing website.
Let AI Do some Heavy Lifting
Watch as smart search delivers instant answers while you gain insights into what your customers really need to know.
See It In Action
These are real widgets. Go ahead, click around.
Embed FAQs anywhere on your page
Always-available help button
The embed code for each? Here's an example of the embed code:
<!-- Just a few lines to add this FAQ -->
<div id="your-widget-id"></div>
<script src="https://your-domain/widget/loader.js"></script>
<script>
faq('init', { uuid: 'your-widget-id' });
</script>That's it. No iframes. No complicated setup. Just paste and go.
Simple Pricing That Grows With You
All plans include secure hosting and reliable uptime
Curious
Start exploring for free
- 1 FAQ
- Up to 10 questions
- Basic templates
- AI-powered search Visitors can search your FAQ using natural language - our AI understands what they mean, not just keywords
- Restrict FAQ access Control who can view your FAQ with password protection, email domain verification, or an approved email list
- LightFAQ branding included
Boost
Power up your knowledge base
Or annually at £90/year
- 1 FAQ
- Unlimited questions
- Remove LightFAQ branding Remove the "Powered by LightFAQ" badge from your public FAQ pages
- Restrict FAQ access Control who can view your FAQ with password protection, email domain verification, or an approved email list
- Analytics dashboard Track page views, search queries, and which questions are most popular
- AI change analysis Describe business changes and get AI-powered suggestions for updating your FAQ content
- Up to 3 team members
Empire
Unlimited everything, total control
Or annually at £220/year
- Everything in Boost
- Unlimited FAQs
- AI-powered suggestions Get AI-generated question suggestions based on your existing content to help fill gaps in your FAQ
- Full API access Programmatically manage your FAQs, questions, and content via our REST API
- Unlimited team members
- Embeddable widgets Create multiple widgets to embed full FAQs, sections, or single questions anywhere on your website
Ready to Stop Repeating Yourself?
Get started today. No credit card required. Upgrade only when you're ready.
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